1–2 Day Bathroom Remodel 
Fast. Clean. No Hassle.
12 Months at 0%

My experience with Five Star Bath Solutions was one that made me feel like they were working for me and with me, by providing five-star service. For example, the workers were personable, very conscious of keeping my floors free of dust tracking because of the many trips they had to do traveling up and down my stairs after cutting the pieces for my shower. Most importantly, they used quality materials and they took their time to explain what we had to do to care for our new walk-in shower. I am very pleased and happy to recommend them to anyone who wants what they\'ve paid for, high quality work.

We have been very pleased with the quality of the work, the customer service, the commitment of the installation crews and the company as well as the timeliness of completing the installation of our tub. When there was an issue with a manufacturer defect with the original tub, Rob was quick to provide resolution. The quality and appearance of the finished project is amazing! My husband is so satisfied with our experience that he has requested a quote for a remodel of our master bathroom. I would highly recommend Five Star Bath Solutions of Richmond.

It was great your guys ma saved to get the bath done in time for me to bring my mom home from the hospital in time for her to be happy in the last then days she had with us. She said she felt like a queen in such a beautiful shower. Thank you for making mama smile.

This was the best experience that we\'ve had for anyone installing something like this we had a replacement for a tub and shower to a shower and Morty and David we\'re wonderful Marty was excellent he took time and patience and detail in everything that he did. We highly recommend them.

In October 2019, we employed 5 Star Bath Solutions of Williamsburg to convert our tub/shower combination into a walk-in shower and are very happy that we did. Here are our 5 Star reasons why: Star 1 – QUALITY! – From our first introductory meeting with Matt, to our design meeting with Duane, the owner, to the installation by Chris and follow-up contacts with each, we received nothing but Quality in every aspect of our interactions. Star 2 – PROFESSIONAL AND EXPERIENCED – Each person acted, dressed and demonstrated these qualities by showing they knew what they were doing and took pride in their work. Star 3 – PERSONALIZED CUSTOMER SERVICE – Each took the time to listen, work with us and help us to achieve what we wanted by providing information that, at times, we did not even know we needed to know to help us create what we wanted. Duane and Matt took their own calls so there was no talking to an assistant and waiting and waiting hopefully for a call back. Star 4 – NO HIGH PRESSURE TACTICS – We had had previous experiences with other sales people where we were given one price to sign up on the spot, a different, much higher price if you signed the next day or week and an even higher price after that. NOT WITH 5 STAR! They gave a competitive and reasonable price up front, answered all questions with transparency and honesty and gave us a few days to talk about it and decide to sign up or not. Star 5 – DOWN RIGHT NICE AND COMPASSIONATE PEOPLE – Each demonstrated good solid personal values that they brought to everything they did. For example, we discovered part of the bathroom subfloor had water damage that was not a part of the job they were doing for us. However, when we mentioned this issue, they immediately stepped in to help us out. It felt like having a neighbor to lend us a hand when we were in need which is something that is rare these days. My husband and I highly recommend this company! We suggest giving them a call and having a conversation with them about your project sooner rather than later in your planning. It may save you a lot of stress as it did for us.

From the very start my experience was great! My salesperson Bill has a great eye for design. Allen who is the owner is a great person and was always available for any questions I needed answered and on top of everything, and the workers that came to my home we’re outstanding.